Cookie Policy

Last updated: November 9, 2025

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.

Types of Cookies We Use

1. Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as:

  • User authentication and security
  • Session management
  • Load balancing

These cookies cannot be disabled as they are essential for the platform to work.

2. Preference Cookies

These cookies remember your choices and preferences:

  • Language preferences
  • Theme settings (light/dark mode)
  • Location preferences

3. Analytics Cookies

These cookies help us understand how visitors interact with our website:

  • Pages visited and time spent
  • Navigation patterns
  • Error messages encountered
  • Device and browser information

We use this information to improve our platform and user experience.

4. Marketing Cookies

These cookies track your online activity to help us:

  • Deliver relevant advertisements
  • Measure advertising effectiveness
  • Provide personalized content

Third-Party Cookies

We may use third-party services that set cookies on our behalf:

  • M-Pesa Payment Gateway: For processing secure payments
  • Analytics Providers: To understand platform usage
  • Social Media Platforms: For social sharing features

Managing Cookies

You have control over cookies. You can:

  • Accept or reject cookies through our cookie consent banner
  • Change your cookie preferences at any time
  • Delete cookies through your browser settings
  • Block cookies entirely (note: this may affect platform functionality)

Browser Settings

Most browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

  • Chrome: Settings → Privacy and security → Cookies
  • Firefox: Settings → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Cookies and site permissions

Cookie Duration

Cookies can be either:

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until you delete them

Updates to Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on this page.

Contact Us

If you have questions about our use of cookies, please contact us:

Email: admin@ayana.com
Phone: 0111300546